| Overview: This course is designed to develop technical writing skills required in the workplace. Students will learn to write user-centered documentation in simple language that is clear, concise, accurate and appropriate for the intended audience.
Duration: 2 days
Fee: $690 per person
Upcoming Dates:
Oct. 30-31
Prerequisite: No prerequisites.
Workshops can also be conducted in-house for your own teams. Please call or e-mail for a consultation.
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Delivery: Instructor-led, classroom delivery, hands-on, writing practice in-class.
Materials: Participants will receive reference materials related to the course.
Further Learning:
Gathering Information: Audience and Task Analysis, Document Design: Planning Content and Layout.
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Course content:
Types of Technical Documents:
- Types of Technical Documents: Reports, Specifications, Proposals, White papers, Instructions, Users guides/manuals, On-line Help
Types of Information
- Reference information
- Procedural information
- Instructional information
- Conceptual information
The Five-Step Writing Process
- Preparation
- Research
- Organizing Information
- Writing
- Revising
Technical Writing Techniques
- Creating task-based documentation
- Clarity, Tone, Style
- Writing Tips and Tricks
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